Amplify 5-Star Reviews & Build Local Authority
Happy patients want to recommend you, but forget once they leave. SpinaDesk sends an automated check-in 2 hours post-session, routing glowing reviews to Google while capturing constructive feedback privately.
How Reviews & Feedback Works
The smart sentiment routing system that protects and grows your reputation.
Appointment Completed
Patient completes their session in your practice management system (Jane App, Doctolib, Google Calendar).
Smart 2-Hour Timer
SpinaDesk waits 2 hours post-appointment when post-treatment relief and satisfaction are at their peak.
Simple 1-to-5 Rating SMS
A courteous SMS asks: 'How was your session today with Dr. Harris? Reply with a score from 1 to 5.'
Intelligent Sentiment Routing
Scores of 4 or 5 receive a direct Google Review link. Scores of 1 to 3 invite private feedback sent straight to clinic management.
Engine Capabilities & Guardrails
Direct Google Business Link
Opens the native Google Review prompt directly on the patient's smartphone with one tap.
Private Quality Control
Catches dissatisfied patients before they vent online, allowing you to address concerns constructively.
Frequency Throttling
Patients are only solicited once every 60 days to prevent redundant requests during ongoing plans.
Local SEO Supercharger
Regular fresh Google reviews elevate your clinic to the top 3 Google Maps pack for local searches.
Supercharge your clinic's local reputation
Collect consistent 5-star reviews without ever asking awkwardly at the front desk.